Your Health, Your Home, Your Choice
Patients have the right to choose who will be his/her home care provider. When it is time to make home healthcare arrangements for you or your loved one, we hope you will place your trust in HomeHealth Visiting Nurses. For over a century, we have been "at home" caring for our patients throughout Southern Maine.
If you are not offered HomeHealth Visiting Nurses as a choice for your home care, you may inquire directly to your provider or file a complaint:
Department of Human Services
(800) 452-1999 (toll-free)
Monday through Friday, 8:00 a.m. — 5:00 p.m.
MaineHealth Learning Resource Center - The Learning Resource Centers are local health information and educational resources for patients, families and individuals located right in our communities
Question? Ask a Health Educator
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HomeHealth Visiting Nurses maintains a comprehensive program for outcome-based quality improvement. Our efforts include participation in the National Outcome Based Quality Improvement Program, collaboration with the Northeast Health Care Quality Foundation and utilization of a comprehensive benchmarking service though Patient Care Technologies. In addition to these efforts, we contract with a national consulting firm to survey our patient satisfaction.
Important Notice on Quality Measures
The Centers for Medicare and Medicaid Services (CMS) publishes Home Health Compare for the home health industry. To learn more and review findings go to http://www.medicare.gov/
- Visiting Nurse Associations of America (VNAA) - A national organization of non-profit, free-standing, Medicare-certified home health agencies established to exchange and develop professional expertise for improving home care.
- Home Care Alliance of Maine - A statewide association promoting education and advocacy for the home care industry.
HomeHealth Visiting Nurses believes that patient satisfaction is an important measure of excellence in our organization. Toward our goal of excellence, we contract with a national organization to survey and analyze patient satisfaction trends and compare these results to a national database.
Inside HomeHealth - our Patient Newsletter (pdf format)
Winter Spring 11 Edition
Winter Spring 09 Edition