Ask a Health Educator Looking for Health Information

MaineHealth/MMC PHO 
     Patient Centered Medical Home

The Patient Centered Medical Home (PCMH) is a team-based model
of providing care in a coordinated, consistent and efficient way. 
Providing patients the best care when and where they want it requires
teams to actively look for improvement possibilities and opportunities to
create efficient work flow, satisfied staff and effective communication
with patients and other providers. 
Explore our site for information about:
-MaineHealth/MMC PHO Learning Collaborative 
-NCQA and other Training Opportunities for practices 
-Patient centered healthcare Resources from around the country
-Improvement Coaching and Practice Improvement Tools

News and Information

PCMH Learning Collaborative
Wave 5 beginning in January

Application Deadline is October 30
The goal of the PCMH Learning Collaborative is to provide the foundation, knowledge, skills and tools necessary for the practice team to optimize care through a patient centered, coordinated approach in preparation to apply for NCQA-PCMH recognition. Practice teams will receive coaching support as they move though the transformation process and will have access to technical assistance. This collaborative includes two Learning Sessions and one Webinar over a four-month period. For more information please click here or download the application.

NCQA Training at MaineHealth

On November 4 and 5, 2014 MaineHealth and the MMCPHO will host an
Introduction to PCMH: Foundational Concepts of the Medical Home
seminar (also titled "Facilitating Patient Centered Medical Home Recognition")
at 110 Free Street, Portland.

In addition to an in-depth review of the 2014 standards and application, NCQA
staff will be available to answer questions.

For more information and to register, please click here to visit our
Educational Services Webpage

2014 NCQA Standards Are Available

Key Changes Include:

    • Enhanced emphasis on team-based care
    • Care management focus on high-need populations
    • Aligning of quality improvement with the triple aim
    • Sustained transformation
    • Integration of behavioral health

For more information, visit NCQA's PCMH page or click below for a
NCQA Standards Crosswalk 2011 to 2014

Additional 2014 PCMH Resources

The MaineHealth and MMCPHO have created a Checklist in alignment
with NCQA 2014 Standards. Adapted from previous CCNC versions, this
checklist enables practices to track progress toward recognition.
(Available Soon, we're maknig a few changes)

The Community Care of North Carolina (CCNC) website has great resources for
practices looking at NCQA recognition including a summary of PCMH
scoring and an overview of the 2014 standards.

Patient Centered Medical Home
Work In Progress - Video

Dr. Kate Herlihy, Western Maine Pediatrics, describes the tools and techniques 
the practice has used as part of their transformation process.
Click here to view the 3 minute video.

Quick glance at improvement tools -
Institute for Healthcare Improvement
Open School:

These short videos offer instruction on improvement tools using visual
examples. Taught by Robert Lloyd, Director of Performance Improvement
at IHI.


Visit our Resources page for information on PCMH initiatives and
sources including Safety Net Medical Home Initiative, TransforMED
and Maine Quality Counts.

We also provide a Training Opportunities page listing available webinars
and in-person educational sessions designed to help practices build
quality improvement, Medical Home, and NCQA recognition knowledge. 


110 Free Street | Portland, Maine 04101 | (207) 661-7001