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How We May Use & Disclose Medical Information

For Treatment
We may use health information about you to provide you with medical treatment or services. We may release health information about you to doctors, nurses, technicians, students, or other hospital staff who are involved in taking care of you.

For Payment
We may use and release health information about you so that the treatment and services you receive at the hospital may be billed and payment may be collected.

For Health Care Operations
We may use and disclose health information about you for hospital actions. These uses and releases are necessary to run the hospital and make sure that all patients receive quality care.

Other types of uses and releases of your health information:

  • Individuals involved in your care
  • Treatment Alternatives
  • Worker's Compensation
  • Health Oversight Activities as Required by Law
  • Hospital Directory
  • Clergy Visits

For a list and description of uses and releases of health information, click here.

Your Rights Regarding Medical Information About You
To learn about your rights, click here.

If you believe your privacy rights have been violated, you may file a complaint with the Privacy Office or with the Secretary of the Department of Health and Human Services. To file a complaint with the hospital, contact the Privacy Officer at (207) 662-4443. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

If you have any questions about MMC's Notice of Privacy Practices, please contact our Privacy Office, c/o Health Information Management, at (207) 662-4443.

Patients should contact a Release of Information Specialist to determine fees for requested copies.

Release of Information
If you would like a copy of your medical record, print and complete the authorization to release medical records and mail or fax it to the address below.

We cannot accept e-mail requests for copies of medical records. The patient’s original signature or authorized representative’s original signature is required.

Contact Us
Health Information Management Correspondence Office
Maine Medical Center
22 Bramhall Street Portland, ME 04102
Phone: (207) 662-2211
Fax: (207) 662-4023

IMPORTANT -- Include your name, address, and phone number in case we need to contact you.

Birth Certificates
Birth certificates can be obtained from the City Clerk's office at Portland City Hall. The City Clerk can be reached by phone at (207) 874-8481 or by fax at (207) 874-8612.

Maine Medical Center | 22 Bramhall Street | Portland, Maine 04102-3175 | (207) 662-0111