QUALITY

Maine Medical Partners strives to be open, transparent, and inclusive. We feel that it is important to share information about the quality and safety of our services. We want you to be able to make informed decisions about your health care, and the care of your loved ones. We feel that all health care should be safe, timely, effective, efficient, equitable, and patient-centered. By this we mean:

•   Patients should not be harmed by the care that is intended to help them (safe)
•   Care should be based on sound scientific knowledge (effective)
•   Care should be responsive to individual preferences, needs, and values (patient-centered)
•   Unnecessary waits and harmful delays should be reduced (timely)
•   Care shouldn't be wasteful (efficient)
•   Care shouldn't vary in quality because of patient characteristics (equitable)

Some of the many quality initiatives that we participate in throughout the organization are:

 Maine Medical Center PHO Quality Program
 Anthem Quality Insights Program
 NCQA - Diabetes - CVD Recognition
 Maine Health Management Coalition/Pathways to Excellence
 Medicare  PQRI
 Patient Satisfaction Surveys