MMC

MyChart


Decrease (-) Restore Default Increase (+)  font size
  

Notice of Nondiscrimination & Accessibility Requirements

Maine Medical Center (MMC) and Maine Medical Partners (MMP) complies with applicable Federal civil rights laws and do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, or sex.

MMC and MMP provide:

  • Free communication services to people with a disability, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, etc.)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need language assistance services at MMC, visit our Information desks, or call the switchboard at (207) 662-0111. If you need language assistance services at a MMP practice, please notify the reception desk.

If you believe that MMC or MMP has failed to provide these services, or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by contacting:

  • Patient and Guest Relations
  • The Department of Accreditation and Regulatory Affairs
  • Maine Medical Center
  • 22 Bramhall Street
  • Portland, ME  04102
  • (207) 662-2983

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Julia Dalphin, at the Office of Accreditation and Regulatory Affairs is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by contacting:

  • U.S. Department of Health and Human Services
  • 200 Independence Avenue SW
  • Room 509F, HHH Building
  • Washington, D.C. 20201
  • (800) 868-1019
  • (800) 537-7697 TDD

Complaint forms are available at
https://www.hhs.gov/ocr/filing-with-ocr/index.html