The Maine Medical Center Cancer Institute strives to ensure that our health care team is as caring and efficient as possible. An important way that we measure our success is through patient feedback. Surveys are distributed to patients on a regular basis by NRC Picker, a highly regarded national healthcare quality assessment organization. These surveys provide important information that allows our staff to learn how patients feel about services as compared to other hospitals in the country. This information is used to continuously improve the level of patient satisfaction with our services.
Survey results are available from patients admitted to Gibson Pavilion, our 44 bed medical oncology unit, which also includes gynecology and surgical oncology patients. We also survey patients in our key outpatient services, such as Radiation Oncology (Portland, Scarborough and Bath sites) and our outpatient clinics located on the MMC Scarborough campus. Data released July 2014
|Performance meets or exceeds national average
||Performance is within 10% of the national average
||Performance is below 10% of the national average