The Patient Centered Medical Home (PCMH) is a team-based model
of providing care in a coordinated, consistent and efficient way.
Providing patients the best care when and where they want it requires
teams to actively look for improvement possibilities and opportunities to
create efficient work flow, satisfied staff and effective communication
with patients and other providers.
Explore our site for information about:
-MaineHealth/MMC PHO Learning Collaborative
-NCQA and other Training Opportunities for practices
-Patient centered healthcare Resources from around the country
-Improvement Coaching and Practice Improvement Tools
News and Information
2014 NCQA Standards Are Available
Key Changes Include:
- Enhanced emphasis on team-based care
- Care management focus on high-need populations
- Aligning of quality improvement with the triple aim
- Sustained transformation
- Integration of behavioral health
For more information, visit NCQA's PCMH page or click below for a
NCQA Standards Crosswalk 2011 to 2014
Patient Centered Medical Home Work In Progress - Video
Dr. Kate Herlihy, Western Maine Pediatrics, describes the tools and techniques the practice has used as part of their transformation process.
Click here to view the 3 minute video.
Quick glance at improvement tools -
Institute for Healthcare Improvement
These short videos offer instruction on improvement tools using visual
examples. Taught by Robert Lloyd, Director of Performance Improvement
Introducing BrightSpots - View
We've compiled a booklet of improvement success from
our collaborative teams, we'll continue adding to
the compilation as we receive these fantastic stories!
Becoming a PCMH Practice,
A Video Guide for NCQA PCMH recognition
"Transitioning Your Practice to the Patient Centered Medical
NCQA worked with Merck to create this PCMH transition video for
clinicians, who are interested in PCMH Recognition.
Visit the NCQA website to view the video (scroll down half the page to
view the video)
Visit our Resources page for information on PCMH initiatives and
sources including Safety Net Medical Home Initiative, TransforMED
and Maine Quality Counts.
We also provide a Training Opportunities page listing available webinars
and in-person educational sessions designed to help practices build
quality improvement, Medical Home, and NCQA recognition knowledge.