"Excellent customer service, excellent physical plant. The whole experience was so positive! My RN in recovery, Jeannie, was the best! My doctors (Wolff and her assistant) and Dr. Kudlak were all awesome. The whole team was outstanding. My family and I could not have been more pleased with our experience at Scarborough. Thank you to all!"
"Everything went well. I was very impressed with cleanliness, modernism, friendliness, of the Scarborough Surgery Center. I would definitely have another procedure done there again. All staff was great! I definitely will pass the word along."
"Beautiful new facility, best waiting area I have seen. Great system for looking after waiting family members. Staff, everyone, security, nurses, doctors were attentive, professional, and friendly. Entire preop from the front door until I went to sleep was flawless."
"I am very impressed with the care and attention given to my 2 1/2 year old daughter. Every person we came in contact with was absolutely wonderful. They put her at ease with their friendly, upbeat ways. Every simple person really made an effort to make the whole procedure positive - giving stickers, teddy bears, blowing up gloves to make balloons, and allowing her to get used to the mask by putting flavored chap stick on it! What a great idea! I could not have hoped for anything better. All of the staff was great with her and with putting me at ease."
"I really liked the warm blanket put on me and the sincere approach every staff had and didn't make me feel like a sissy or weak person for taking all the meds I take. Large windows, beautiful scenery. The colors are soothing. The dress code was professional. Nice magazines, cafe, and snack machines. The walking path outside the patio was wonderful. Thanks for making me comfortable and less anxious. We are blessed."
"Everything went great during my visit. Everyone was extremely pleasant, friendly, and answered all my questions. Although everything was handled in a professional manner, my nervousness was eliminated with everyone being so caring and having a sense of humor. This was my best experience in a hospital."
"The whole experience was positive. I had this same procedure at another facility and it was a horrible experience so I was very apprehensive about going through this again. The quality of care from the time of the nurse placing the I.V. and going to the OR and allowing me to control the O2 mask, to pain management education to use the meds was superior; the nursing care was superior. I feel as though this facility was one of the best I have been in. I have had numerous surgeries over the years. I will speak very highly of your center to other who may need help. Thank you to your nurses and rest of the staff and Dr. Asherman."
"Seldom, if every, have I experienced the degree of competent teamwork that marked my visit to your Surgery Center. From being greeted and briefed by your security man in the parking lot at 5:45 a.m. until the wave goodbye from the nurse following my procedures, all personnel exhibited competence, caring, and a general happy and a pleasant demeanor. As one who spent some 40 of my 44 working years in management, I am impressed! Keep up the good work."
"I was blown away with the whole setup of the facility. The TVs that let you know where your loved ones were through the whole process was very impressive. I felt very good knowing where my son was at all times. The customer service rep was very helpful and very friendly. The ladies before and after surgery were very nice and made my son felt very comfortable along with me and my husband. Everything and everyone involved in my son's procedure was excellent! The anesthesiologist was very caring and friendly! They were all so pleasant to my very frightened little boy. The best care we have seen yet!"
Top of page