Supportive Services for Patients & Families
We know that patients treated in a caring and supportive environment respond more successfully to treatment. This is why Maine Medical Center Cancer Institute offers comprehensive services to help patients and their families deal with the impact of cancer.
Choose a link to read about these services below:
American Cancer Society Patient Navigator
In addition to a clinical patient navigator who guides patients through the clinical decision-making process, we have an American Cancer Society (ACS) patient navigator who helps patients find and access community resources. Trained in a special ACS program, the patient navigator helps patients with issues including language and cultural barriers; transportation; lack of financial resources; insurance difficulties; and access to support groups, home health, respite care, or hospice. For more information or to make a referral, call (207) 396-8335.
Clinical Oncology Social Work
Helping patients and families cope with the stress related to a cancer diagnosis is one of the most important services our oncology social workers can provide. The Cancer Institute’s social workers are Masters-level, trained and licensed clinical social workers who specialize in working with people with cancer. They help patients and their families address issues such as trouble sleeping; worries about the future; medical costs and job concerns; and how to talk with family, friends, and co-workers about their experience. For more information or to make a referral, call (207) 396-8565 or (207) 396-7294.
Community Health Education
The MaineHealth Learning Resource Center (LRC) offers many community health education programs and has an extensive library of books and DVDs for patients and families. The LRCs are in Falmouth and Scarborough. Also, professional health educators are available to help patients with their health information needs. For more information, please call toll-free (866) 609-5183 or visit www.mainehealth.org/LRC or www.MaineHealthLearningCenter.org
Two financial counselors are available to provide assistance to patients, including those with:
- Billing-related questions or concerns
- Payments to apply to their accounts
- Requests for help applying for MaineCare or any applicable Federal programs
- Requests for help processing free-care applications
No appointment is necessary. Patients meet with staff on a first-available basis.
Hours: 8:00 AM – 4:30 PM (except between Noon and 12:30 PM)
100 Campus Drive, Suite 121
Scarborough, ME 04070
Phone: (207) 396-6842
Home and Hospice Care
When dealing with cancer, many patients prefer the comfort and familiar surroundings of their own home. HomeHealth Visiting Nurses of MaineHealth offers a full range of services to assist patients and their families, including skilled and supportive nursing services, rehabilitation and social work therapies, community education, parent and child health support, and hospice care. For more information, call (800) 660-4867 or visit www.homehealth.org
Maintaining good nutrition during cancer treatment is essential to a positive outcome. A registered dietitian is a specially trained healthcare professional who provides counseling on achieving and maintaining optimal nutrition to better withstand the effects of cancer treatment. For more information, call MMC Cancer Institute Clinical Oncology Dietitian at (207) 396-8524.
MMC partners with the Cancer Community Center to offer a variety of support and networking groups, lectures, workshops, and social events each month to address concerns of patients, families, and caregivers dealing with specific types of cancer. All events are free of charge. For more information, call (207) 774-2200, or visit www.cancercommunitycenter.org
For some patients, getting to and from medical appointments poses a hardship. With the help of the American Cancer Society patient navigator (see above), they can access a variety of programs that provide rides. For more information, call the American Cancer Society patient navigator at (207) 396-8335.