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Program Highlights


Once you have your date of surgery, you will pre-register. It is important to do this as soon as possible so your medical record may be started. Please have your health insurance information available.

You can register online or by phone: (207) 662-2433 or 1 (800) 619-9715.

Office hours are Monday - Friday, 8:00 AM - 8:00 PM.

Financial Information

Your hospital bill does not include your doctor's fees. You will receive separate bills from your surgeon, anesthesiologist, and any other specialists (like radiologists) who take care of you.

Financial Assistance

Talk to our financial counselors if you have no insurance, are underinsured, or are on Medicaid. A payment plan can be set up before your surgery. Please call (207) 887-5100.

Pre-Anesthesia Screening

Once your surgery date is scheduled and you have pre-registered, the pre-admission screening office will mail you an appointment to meet with the anesthesia nurse practitioner and the pre-operative nurse.

Your surgeon may decide that a phone call appointment will take care of this instead. In that case, a pre-admission nurse will call you about 1 week before your surgery.

At this time, a nurse will ask you about:

  • Names, doses, and times of your medications
  • Allergies
  • Health problems

Please let your surgeon know:

  • If you are on blood thinners
  • If you have a cold, fever, or change in your medical condition during the week before your surgery.

Take Charge of Your Pain

What are you taking for pain?

It's important to know what kind of medicine you are taking for pain, so tell your doctors and nursing the name and amount of pain medication you take for comfort at home.

Can you take too much?

You will only get the medicine you need. As long as you follow directions you won't take too much and you won't become addicted. Ask your nurse if you are worried about side effects.

Is your medicine working?

To check if your pain medicine is working, the nurses may ask you to rate your pain using one of the two scales below:

Numeric Pain Rating Scale

Numeric Pain Rating Scale

Wong / Baker Faces Pain Rating Scale

Wong / Baker Faces Pain Rating Scale

Post Anesthesia Care Unit (PACU)

After surgery, your loved one will recover in the Post Anesthesia Care Unit (PACU). Please read over the information below so you know what to do and what to expect:

  • The PACU is a critical care area with many patients. To ensure the privacy of all patients, please stay focused on your family members during your visit.
  • There are computers in the family waiting area where you can check on the progress of your loved one.
  • Each patient is cared for by a registered nurse.
  • Families are asked not to bring children under 15 years of age to the PACU.
  • We are unable to provide supervision for children in the waiting room.
  • Visitors are asked not to bring food into the unit.
  • Cellular phones cannot be used in the unit. We can tell you where you may use your phone.

Short Stay Unit (SSU)

The Short Stay Unit is a unit where we care for patients who are 18 years and older, and that need to recover at the hospital for 1-2 days after their surgery or procedure. Our team is dedicated to helping you through the healing process. We promote your independence and encourage you to ask for our help and support whenever you need it.

Relaxation Techniques

Some people have anxiety and stress when they come to the hospital. Maine Medical Center offers a free class to help you understand these feelings.

Relaxation skills can help patients recover more quickly. Our program teaches mind/body exercises. You will have the chance to develop a personal plan that meets your needs.

  • Breathing exercises
  • Music
  • Imagery
  • Positive thinking

Our program is free to any patient scheduled for surgery or tests. This one hour class is taught by nurses skilled in using and teaching relaxation techniques for therapeutic benefits.

  • Please register to attend this program by calling:
  • Preparing Your Mind for Surgery Program
  • Maine Medical Center
  • (207) 396-7280