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Western Maine Health - Emergency Room
Hospital Services

Emergency Room

For thousands of people in our community, the Emergency Services Department is truly the "Gateway to Care" at Stephens Memorial Hospital. The combination of an aging population with thousands of seasonal and uninsured residents means that 24 hours a day, 365 days a year our emergency services physicians and staff must be prepared to handle a myriad of problems. From broken bones to cardiac complications or psychiatric issues, the number of patients treated through our Emergency Department has steadily increased over the past few years to over 18,000 in 2008. 

The ER is a vital component to meeting the healthcare needs of the community. Stephens Memorial opened its new ER in November 2003 after a 13-month construction project funded by the Campaign for Exceptional Care. The new facility was designed to enhance patient and family privacy, comfort and convenience, as well as to maximize the efficiency and convenience for hospital staff. Highlights of the Stephens Memorial's Emergency Department include:

  • New individual treatment and exam rooms
  • Patient observation rooms
  • Central registration
  • Expanded and comfortable waiting areas
  • Improved nursing staff workspace
  • Separate walk-in and ambulance entrances
  • Telepsychiatry Services

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Health Information

181 Main Street, Norway, Maine 04268 | (207) 743-5933, TTY (for the hearing impaired): (207) 743-1597