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Accessible, Informative, Empowering: Patient Channel helps patients and caregivers better understand health issues  

NORWAY, ME –   The Patient Channel is now available at Stephens Memorial Hospital.  This 24-hour patient education TV channel provides topical, network-quality programming delivered to hospital patient rooms. The goal of the channel is to educate patients and their families to increase their awareness of medical issues, encourage informed communication with Healthcare Providers, improve their ability to make informed decisions, and promote a sense of empowerment during the times when accurate information is most needed.  

Programming on The Patient Channel covers a wide spectrum of topics including cancer, asthma, diabetes, heart disease, high blood pressure, smoking cessation, parenting, health/wellness, and other healthcare topics.  New programs are added throughout the year.

For patients, their relatives and friends, The Patient Channel integrates seeing and hearing which helps in the retention of information.  And the television medium is one that most people have in their home and with which they are comfortable. Furthermore, the channel standardizes and increases access to patient education content 24-hours-a-day, seven days a week. The outcome is that our nursing staff is able to recommend quality, up-to-date patient education programming for patients in their time of need.  Additionally, the programming is available on The Patient Channel’s web site for access pre admission and post discharge.

The educational content on The Patient Channel is controlled by independent advisory boards, consisting of experts in medicine, patient care, education and ethics, whose objective is to ensure the accuracy and appropriateness of programming.  While the TV channel is distributed by GE Healthcare, the boards review all content prior to airing and identify new opportunities for topics that are contemporary and of high-interest to the general public.

“Programming on the channel empowers patients to take a more active role in their own care, “ said Dave Ross, manager of The Patient Channel for GE Healthcare. “Real patients and their doctors share their stories to help others understand not just the ‘what’ and ‘why’ of a medical condition, but also ‘how’ they can deal with it in a positive manner.”

Stephens Memorial Hospital is part of Western Maine Health, a member of the Maine Health® family. 


Women's Imaging Center
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181 Main Street, Norway, Maine 04268 | (207) 743-5933, TTY (for the hearing impaired): (207) 743-1597